A. Introduction

  • Australian Natural Therapeutics Group Pty Ltd (hereinafter referred to as “ANTG”) recognises how important the protection of your privacy is to you. We take the task of protecting your personal information very seriously.
  • We may collect and use personal information only for the primary purposes for which it is collected or for other related purposes as permitted by law. Your use of this Website signifies implied agreement to this Privacy Policy. If you do not agree to this Privacy Policy you should stop using this Website immediately.
  • This ANTG website (“Website”) may contain hyperlinks to third party websites that are not managed by us, and therefore are not subject to this Privacy Policy.

B. Personal Information

  • As referred to in this Privacy Policy, ‘personal information’ consists of any information or opinion that identifies you or that will enable your identity to be reasonably ascertained. For example, personal information can include your name, date of birth, residential or postal address, email address, or your telephone number.
  • Information which cannot be reasonably linked to your identity (e.g. IP address, browser information, favourite websites or the number of users on this Website) does not constitute personal information and is not regulated by the Privacy Act 1988 (Cth).
  • ANTG collects and stores personal information about members of the public who use this website. The personal information collected may vary depending on your particular interaction with this Website but will be limited to the information necessary to record and manage our interaction with you or as permitted or required by law.
  • Importantly however, your use of this Website does not reveal your identity. You are free to decide whether or not to submit your personal information on this Website.
  • By providing personal information and/or continuing to engage with ANTG, you consent to your personal information being collected, used and disclosed in accordance with this Privacy Policy.

C. Collection of information

  • Each time you visit this Website, for security purposes, our web servers [automatically save the name of your browser and operating system, your IP address, your Internet Service Provider, the website from which you accessed this Website, the webpages you visit while with us and the date and time you spend on this Website].
  • Personal information may be collected through this Website (e.g. through the “Contact Us” page), telephone enquiries or from written correspondence we receive. We will only collect personal information that you provide us and you are entirely free to decide whether or not to supply the following information:

    1. your name and contact details (e.g. address, telephone number, business and professional details (if applicable) etc.);
    2. the nature of your enquiry; and
    3. other details about you that might be relevant, such as your age or gender, so that we can respond to your enquiry or provide you with further information.
  • If you contact us by telephone, this information may be collected by ANTG as a recorded voice message where our staff are temporarily unavailable to answer a call and you choose to leave a voice message.

D. Use of information

  • ANTG will use personal information for the primary purposes for which it is collected or for other related purposes as permitted by law including the following purposes, where applicable:

    1. Maintaining a record of enquiries and to monitor, assess and improve the accessibility of, or information provided on, this Website;
    2. To provide further educational information regarding ANTG, medicinal cannabis or other information on this Website that you have requested;
    3. To provide you with material that may be of interest to you, which you are entitled to opt out of receiving at any time; and
    4. to notify you of matters that we are required by law to notify you of.
  • Aside from the initial purpose for which your personal information was collected, we may only use your personal information for another purpose with your prior agreement. However, for the avoidance of doubt, ANTG may disclose personal information collected via this Website:

    1. to its service providers within or outside of Australia; and
    2. as required by law.
  • Our service providers are legally and contractually obligated to handle personal information in accordance with the Privacy Act 1988 (Cth), any applicable privacy laws and this Privacy Policy, and will only use personal information collected via this Website for the purpose of providing the services that ANTG has engaged them to provide.
  • However, by providing us with your personal information and agreeing to the disclosure of your personal information to third parties operating outside of Australia, you acknowledge that overseas third parties’ are not subject to the Privacy Act 1988 (Cth) and any applicable Australian privacy laws and we will not be liable to you for any breach of such laws by these overseas third parties on the basis that you consented to the disclosure.

E. Cookies

  • Cookies are small data files which are transferred from a web server to your web browser when you visit certain websites. Cookies in and of themselves do not personally identify users, although they do identify the user’s browser. This Website uses cookies to allow us to identify regular visitors and collects information about your usage of this Website. They do not collect nor store any personal information. Most browsers are set to accept cookies automatically; however, you can turn off the ‘Save Cookies’ function your browser.

F. Session IDs

  • Session IDs are used to allow us to identify visitors as they browse various websites. No personal information is collected or saved through our use of session IDs.

G. Access, Correction and Deletion rights

  • You may contact us using the details provided in Part L below if you want to:

    1. access your personal information held by ANTG;
    2. correct your personal information if you believe it to be out of date or incorrect; or
    3. stop receiving any communications from us and have your personal information deleted.

H. Concerns or complaints

  • If you have any concerns about how your personal information has been collected, used or disclosed, you can contact us using the contact details in Part K below and we will do our best to address your concerns to ensure that you are satisfied that there have been no breaches of privacy law in relation to any personal information we hold about you.
  • If you wish to make a complaint about a possible breach of privacy laws, you can contact us using the contact details in Part K below.
  • We will investigate your concerns and take any necessary steps to resolve your complaint. If you are not satisfied with the outcome of our investigation, you can contact us again to discuss your concerns, or you may complain to the Australian Privacy Commissioner via

I. Hyperlinks to other Websites

  • Third party websites which may be accessed via hyperlinks from this Website may gather and store personal information as soon as you access their websites. We cannot accept any liability for those third party operators in the event that your personal information is collected, used, disclosed or shared by them. We encourage you to read their privacy policies separately.

J. Amendments to Privacy Policy

  • We reserve the right to amend this Privacy Policy at any time. Visitors to this Website are responsible for consulting this page on a regular basis to inform themselves of any amendments that may have been made. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

K. Questions?

  • If you have any queries relating to our Privacy Policy, or if you have a problem or complaint that you would like to discuss with us, please contact the Privacy Officer at ANTG by email at
    [email protected]
  • This Privacy Policy was last updated in March 2018.